The Owners

Kelowna Concierge was founded by four passionate hospitality professionals who dreamed of spending their days planning Kelowna activities that showcase the best of the Okanagan lifestyle with visitors. Our experiences in the tourism industry have made us experts in tailoring the perfect itinerary for our clients. We only work with industry partners that provide the most exceptional experiences, so our clients know their vacation will be second-to-none!

We truly want to save you time by taking care of all the details. We plan, you play.

Chad Haller


Chad was born and raised in Kelowna and has refused to leave as the city provides him the ability to enjoy Kelowna activities like playing hockey, golf, baseball and beach volleyball – sometimes all in the same day! Even before achieving his BBA at Okanagan College, Chad has been immersed in the tourism industry. Ask him about being the target ball-picker at a local driving range, surviving driving the party bus limo for bachelorette parties or being on the start-up team of one of Kelowna’s most successful new restaurants – Chad’s truly done & seen it all!

Jon De Bruyne


Jon was born in Belgium and raised in the Cayman Islands. He moved to Kelowna at the age of twelve and hasn’t found a reason to leave yet. Jon has been a hospitality junkie for over 10 years and has truly mastered the art of exceptional customer service through progressive guest services positions. Jon only participates in Kelowna activities which require specialty footwear – soccer boots, baseball cleats & golf shoes, the brighter the better.

Jillian Haller


Jillian is one of those rare breeds who was born and raised in Kelowna. After completing her BBA at Okanagan College, she fell in love with hospitality working at iconic hotels in Victoria and Calgary before returning home. She’s seen all sides of the tourism industry through food & beverage, sales & marketing and wedding planning positions. You’ll often see her with a glass of Okanagan Wine in one hand and cell phone in the other, constantly posting on social media. #Lovesagoodhashtag

Jessica De Bruyne


Like many current Kelownians, Jessica was born in Ontario and has migrated further and further west, working in hospitality all along the way. She has called Kelowna home for the past 5 years and received her BBA at Okanagan College as an accounting major. Jessica gets excited about spreadsheets, invoicing and financial statements (seriously!), but don’t ask her to do mental math, she is calculator dependent.

Proud Winners of the
Excellence in Tourism

Jillian is proud to be recognized as one of BDO’s Top 40 Under 40 in 2020

Read More:

BDO Top 40 Under 40

Kelowna Capital News Feature