Kelowna Concierge is your full-service Destination Management Company. We will take care of your guests from the moment they step off the plane at Kelowna International Airport (YLW), to planning & operating a customized wine tour, to organizing and executing an offsite event at one of our beautiful Okanagan Wineries.
We have two convenient office locations: one at the Kelowna International Airport and one inside the Delta Hotels by Marriott Grand Okanagan Resort in downtown Kelowna. We own and operate our own fleet of vehicles with professional drivers, so we are able to provide exceptional wine tours and group transportation services.
Our group of Owners are all seasoned hospitality and hotel professionals and understand what it takes to execute a flawless Corporate Program. We have a passion for guest service and providing unforgettable experiences for our guests and we only work with like-minded partners to ensure your event is of the highest quality.
Destination Management Services
We know the venues in the Okanagan Valley intimately and can recommend the perfect place for your group. Kelowna has a wide range of wineries that can accommodate small private vineyard dinners to seated formal dinners for 300 or more. Looking for something more unique and authentically local? We can plan a Teepee BBQ Dinner, a sunset lake cruise reception, al fresco dinner and concert, and so much more!
Catering, Wine Selection & Menu Design
The Okanagan features an abundance of local produce & ingredients from sun-kissed cherries, to creamy goat cheese to sweet asparagus. We partner with the best culinary talents in the Valley for a delicious and locally inspired menu for your guests. Now let’s not forget the wine selection – Kelowna boasts some of the best wines in Canada and we’ll help you choose the perfect varietal. How about a fresh sparkling reception wine, ever-popular crisp pinot gris to start, delicately robust cabernet franc with dinner and a sweet two ounce sip of ice wine to finish.
We know that it can be a major task to try and move a group from your hotel location to an offsite venue, so let us take care of this for you! We will design the perfect transportation plan for you utilizing comfortable high-roofed Ford Transit Vans (maximum 14 guests), executive professional buses (maximum 24 guests) or working with a Charter Bus Company (maximum 56 guests). For events with wine or alcohol consumption we ensure everyone has a safe-ride home and often stagger multiple return trips so that your guests can leave the event when they choose. We utilize dispatch coordinators that stay in constant contact with shuttle drivers and the event management team to execute the transportation plan flawlessly.
Kelowna Concierge is the only shuttle company licensed by the Kelowna International Airport for curbside pickup directly outside the arrivals area. We service all of the Kelowna Hotels & Motels with our public Airport Shuttle services and can arrange for Private Group Airport Shuttles as well.
Onsite Event Coordination
Kelowna Concierge provides Onsite Event Coordination, so even if you are the group event planner, you have the opportunity to actually enjoy your event! We manage all third-party vendors, setup & tear down, catering timing, liaise with the venue staff and everything in between.
Décor Setup & Tear Down
We know that décor is an integral part of event, but also understand budget limitations and the amount of timing that setup & tear down can take. Let us work with our local partners to add simple floral centerpieces, a memorable photo booth, or design a full “Okanagan Themed” rustic chic event.
Musician & Entertainment Selection
Elevate your event with an unforgettable musician or jaw-dropping entertainer. Local talent includes background jazz bands, a fire (or light stick)-throwing entertainment group, get-up-and-dance cover bands and full concert quality musicians.
“Reliable. Hospitable. Efficient. Kelowna Concierge has built a dynamic team of individuals that are focused on partnership and bringing success to any event or wine tasting. They understand that representing your brand is partly their responsibility for the overall experience. So, having a symbiotic relationship is very important to them. I have never been disappointed & only ever received positive feedback from all my clients when working with Kelowna Concierge; they just get it. They get that communication is what makes the experience strong for their clients and ultimately my guests. With continuous updates should something unknown transpire or a quick thumbs up through text indicating they are 10 mins away ensure that I can be ready to greet our guests as the van pulls in. This team won’t disappoint, and I wish them all the success.”-James Addington, Hospitality Professional
Canada’s Great Kitchen Party contracted Jillian and her team at Kelowna Concierge to execute the Kelowna regional chef’s competition. Having worked with Jillian in her capacity as Event Manager at the Delta Grand Okanagan Hotel on the Canadian Culinary Championships for several years we knew that Jillian had the skills and drive to take on this multi-faceted event that raises money for B2ten, MusiCounts and CFCC. What has always impressed me with Jillian and her team is there enthusiasm and willingness to take on any challenge. “No” is not part of their vocabulary as they will always find a way to make it work and always with a smile. They are an efficient, dynamic and fun team to work with!-Lisa Pasin, President, ComLinks Events & Marketing